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Keeping virtual meetings professional: Virtual Meeting Etiquette Tips

Virtual meetings have become an essential part of how to maintain productivity and continuity due to COVID-19. To help keep meetings productive and professional, we will be sharing some tips with you on a regular basis. Here are some tips that can be useful:

Test Technology Beforehand
It is waste of everyone’s time when technical difficulties get in the way of a video conference call. To avoid this, get into your meeting 10 minutes before the start time. That way, you can check that you are able to successfully join the online meeting, Wi-Fi, screen-sharing tools, and any other technologies you are using are functioning properly by the time the meeting starts. Different people use different platforms; therefore, it is important to test and know which platform is being used for a meeting. If there is need to download an app do so.

Be considerate of times zones
When you schedule the meeting, consider everyone’s time zone. Try not to arrange it so that it falls outside a participant’s normal workday. When you cannot avoid this, check in with them personally to make sure that the time is suitable. If you set up regular meetings with the same team members, consider moving the times around so that those people do not always have to attend before or after their scheduled working hours.

Do not leave all of your windows and programmes open
Shut down email and instant messengers before the virtual meeting starts. Not only can this have an effect on how quickly your computer runs and how good the sound quality is, it will also save you any embarrassment if you share screens with someone else. You don’t want your colleagues to view your WhatsApp messages.

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Website Security Tip #6: Use SSL Certificate

SSL (Secure Socket Layer) is a great strategy through which you can encrypt your admin data. SSL makes the data transfer between the user browser and the server secure. To get an SSL certificate you may buy one from your hosting provider Utande Internet Services (Pvt) Ltd. If you’re using SSL encryption, you won’t just secure your website, but you’ll also rank higher in Google rankings. Google favors sites that use SSL.

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Website Security Tip #5: Rename your login URL

By default, the URL you use to log into your dashboard is either wp-login.php or wp-admin, added after your site’s main URL. For instance,

And guess what, those two are also the most accessed URLs by hackers who want to get into your database. If you change that URL, you reduce the chances of finding yourself in trouble. Guessing a custom login URL is way harder for hackers.

The iThemes Security plugin does this trick. For instance, your login URL can turn into something like This is one of those WordPress security tips that’s very simple to do.


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Website Security Tip #4: Lock-down WordPress Administrators

If you are not the only user who has access to your site, be careful when setting up new user accounts too. If you have many users, you could limit their functions and permissions. They should only have access to the functionalities that are essential for them to do their job.

Force Strong Passwords can help you with this issue too. By default, WordPress recommends a strong password, but it won’t force you to change it if you’re picking a weak one. This plugin won’t let you proceed unless your password is strong enough. This could be a good solution for all the people who enter your admin. Essentially, it is your only way of making sure that they use strong passwords just like you do.

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Website Security Tip #3: Install Two-Factor Authentication

Do not let your login form allow unlimited username and password attempts because this is exactly what helps a hacker to succeed. If you let them try an infinite number of times, they will eventually discover your login data. Limiting the available attempts is the first thing you should do to prevent that.

Two-step authentication


Also, by changing your passwords often, you further decrease any hacker’s chances of breaking into your site. Though, by “often” this does not mean every day once in 2-3 months would be enough. Diversity kills the fun for those who are trying to break in.

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Website Security Tip #2: Update Themes and Plugins

Website Security Tip #2: Update Themes and Plugins

With regards to plugins and themes, you should update your current theme and the plugins you have installed on your site. This helps you avoid vulnerabilities, bugs, and potential security breach points.

How to do this: Go to Plugins / Installed Plugins and the list of all your plugins will appear. If a certain plugin is not on its latest version, WordPress will let you know.

To update your theme, go to Appearance / Themes, and you will see all your installed themes there. The outdated ones will be marked just like plugins were. Simply click on “Update now.”Apart from updating every plugin and theme, keep in mind to also remove the plugins and themes that you do not use.

For all your Cyber Security needs for your home or business contact


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Website Security Tip #1: Use Latest WordPress versions

Why Website Security is Important?

A hacked WordPress site can cause serious damage to your business revenue and reputation. Hackers can steal user information, passwords, install malicious software, and can even distribute malware to your users. Worst, you may find yourself paying ransomware to hackers just to regain access to your website.

There are a few things you should put on the list when it comes to doing a routine check. Reviewing these steps once a month will make your website more secure.

We are going to be focusing on certain, key site areas. To some extent, a website is like the human body. If a certain part is damaged, it affects the whole system.

Tip #1: Use Latest WordPress versions

With any new release, WordPress gets improved and its security is improved too. Lots of bugs and vulnerabilities are fixed every time a new version comes out. Also, if any particularly malicious bug gets discovered, the WordPress core guys will take care of it and force a new safe version promptly. If you don’t update, you will be at risk.

To update WordPress, you first need to go to your dashboard. At the top of the page, you’ll see an announcement every time a new version is out. Click to update and then click on the blue “Update Now” button. It only takes a few seconds.

Use Latest WordPress versions
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Keeping fit by doing the #UtandeLockdownChallenge

For those who want to loosen up or keep fit, take part in the #UtandeLockdownChallenge. We have shared the challenge onto our Facebook, Twitter and Instagram pages (@UtandeZW). Search for the #UtandeLockdownChallenge and share your attempt with us. Share this with your family and friends and spread the fun!

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Make use of our Utande Portal for all payments

In light of the COVID-19 pandemic, Utande is implementing precautionary measures to curb the spread and impact of the virus. We are therefore restricting visits to all our offices in line with safe social distancing practices. Measures being taken are as follows:

Use of the Utande portal

Our walk-in centres will be closed. All payments to be made via our customer portal The customer portal will allow you to do the following:

  • Update your account details
  • View the services we currently provide you with
  • Change your password
  • View your statement
  • Get in touch with us

Communication via digital platforms

We will be reachable via our digital platforms as follows:

  • Phone Number: 08688000004
  • Email:
  • WhatsApp: 0731 760 004
  • Facebook, Twitter & Instagram – @UtandeZW
  • LinkedIn – Utande Internet Services

Ensuring service quality

Our network and systems are being monitored 24/7 to ensure high availability and we have engineers on-call.