Harare, Wednesday March 10th, 2010

Our Services

We provide a complete range of Internet services to address the needs of our corporate clients, small businesses and individuals. The costs associated with each of our service offerings is available on request. Please also contact us for advice on the best solution to satisfy your specific requirements.

Individual Dial-In Services
Full Service personal internet access including one e-mail address and unlimited access to internet for one individual. Download speeds are up to 56kbps for users with x2 or v.90 modems where telephone line quality permits. This service is provided on a monthly subscription basis with an additional once off charge in the first month. Rates available on request. TOP

Domain Name Registration and Hosting
This service enables you to register and maintain your own address space so that you or your company can use e-mail address like person@yourcompany.co.zw or have a web site address like http://www.yourcompany.co.zw. This is a mandatory requirement for hosting your website or providing dial-in mail server / virtual mail server services. This service attracts initial registration and configuration charges along with ongoing monthly fees. Rates available on request. TOP

Dial-In Mail Servers
Our dial-in mail server service enables you to operate a mail server on your local area network that serves your internal e-mail requirements and connects to the Internet regularly to deliver mail intended for recipients outside your offices or to receive mail from external senders. It also allows as many of your LAN users as you like to use e-mail without having to have their own modem or phone line. Using this services requires the establishment of a preferably dedicated mail server on your LAN that also has it's own modem and phone line/telephone extension for making dial-up connections to Utande. Information about the monthly charges for this service is available on request. We are also able to quote you for the supply of the necessary server hardware and software required for this service. TOP

Dial-In Web Proxy Servers
Our dial-in web proxy server service makes it possible for selected users of your local area network to browse the Internet through a shared dial-up connection. As with mail servers using this services requires the establishment of a preferably dedicated mail server on your LAN that also has it's own modem and phone line/telephone extension for making dial-up connections to Utande. Information about the monthly charges for this service is available on request. We are also able to quote you for the supply of the necessary server hardware and software required for this service. TOP

Virtual Mail Servers
The virtual mail server service makes it possible for you to use your own domain name without the cost of establishing your own mail server. This is ideal for small business who do not have a LAN, have very few users or a distributed user base, or wish to avoid the cost of a central mail server but still enjoy the prestige of sharing similar e-mail addresses reflecting your company/brand name. Each user would have to have their own modem and telephone line/extension and operate an individual dial-in access account with Utande. Details of initial setup costs and subsequent monthly charges are available on request. TOP

Permanent Connection / Leased Line Access
For further information regarding connecting your offices to the Internet via an ordinary leased line connection or via a 64K (or higher) HDSL link please contact us. This facility makes it possible to operate your own mail server or web proxy server without dial-up access or host your own web server and web site which typically requires a permanent connection to the Internet. (Please note that due to the inherent weaknesses of ISM band radio technologies and the problems that interference in this frequency band can cause to your connection to the Internet we do no support such technologies. In some instances the use of laser based wireless communication may be suitable.) TOP

Web Site Hosting
By establishing an Internet presence for your business, you will be entering in to the most dynamic area of advertising and communication that exists today. At once you can create inexpensive and stunning visual and multi-media material and enjoy the benefit of being able to change your message or presentation at any time. The Internet provides you with an inexpensive and dynamic advertising, promotional and public relations medium with a rapidly growing and enthusiastic local audience and an enormous international audience. It makes it possible to convey more and be more compelling than most printed media. Information on the costs of establishing and hosting a web site can be obtained by request. TOP

Server Hosting
Our secure and well run server housing facility and network operations systems exist to accommodate your servers. Whether they be a DRP back-up server or an operational system at the centre of your distributed WAN user base, Utande offers a server hosting facility second to none with access to all available wide area connectivity solutions. TOP

Intranets and Intranet Connection to the 'Net
The benefits of a corporate Intranet are numerous. In business, we are all familiar with the perpetual problem of information dissemination to our staff. From company policies & procedures to leave applications, Christmas party arrangements to car pool information, there is always a ton of information to tell everyone, and no efficient mechanism for getting the word out. An Intranet can address all of these information problems streamlining dissemination and providing a central repository for all company material. When incorporated with IS and accounting functions, an Intranet becomes one of the most powerful office communication tools on planet Earth. From their own desk, without the cost of printing and circulating numerous documents that don't always get read, all employees can have 24 hour access to the appropriate up-to-date information that they require to perform their work efficiently and profitably. Where prudent we can also connect your Intranet to the Internet on a dial on demand or permanent basis. TOP

Norton / Symantec Antivirus Products and Updates
As a valuable service to our customers Utande has evolved our Symantec software partnership to provide you with the most economical virus protection solution at every desk. Enjoy the benefits of the latest version of the leading virus protection software with regular virus definition updates on every PC for a simple and low monthly charge. This is your ultimate defense against the ever destructive computer virus threat and works in concert with our front line defenses against e-mail borne virii. TOP